Helpdesk App

More productivity for helpdesk applications

In many areas "real-time" is becoming more and more important. Thus, especially in time-critical processes, an intimate reaction is necessary to give a direct feedback or to start an action. To make processes more dynamic and flexible, it is unavoidable to make services, such as a help desk application, mobile and everywhere available.

This helps to speed up processes and enables faster and direct response to time critical events.


Benefit from:

  • faster processes and workflows
  • manage tickets in real-time
  • detailed reporting and KPIs
  • simplify workflows
  • ticket management in leading ERP system

Workflow

The entire helpdesk workflow can be visualised in only three simple steps. The app helps to make helpdesk application as easy, quick and transparent as possible: